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Airbnb

Community Management

​From 2019-2020 I worked at Airbnb as part of their Social Media Community Management team based in Portland.

Some of my responsibilities included:

  • Manage Airbnb's primary social media and community channels (Facebook, Instagram, Twitter, LinkedIn)

  • Proactively engage with Airbnb's followers, reinforcing the brand's positive community sentiment

  • Create social media response strategies for global campaigns

  • Write fun and witty copy for social media posts - and craft the Airbnb voice

  • Support crisis response if needed

Below are a few of the campaigns I've supported with social media strategies and social copywriting:

Barbie Malibu Dreamhouse

Calling All Home Cooks

Making Pasta with Nonna Nerina

Meet the Naughty Sheep

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